Have questions? We've got answers.

How does My Monogram Box work?

Once you subscribe to My Monogram box, you will receive a short questionnaire via email.  This questionnaire will help us customize your box each month.  We need to know your initials, favorite colors, birthday, favorite monogram styles, etc..  Your custom box will be monogrammed just for you - every month's box will hold a new surprise!


When will My Monogram Box arrive once I subscribe?

We ship approximately the 25th of every month! Orders placed by the 20th of the month will ship in the same month. Orders placed after the 20th will ship the following month approximately on the 25th.

Can I purchase a subscription as a gift?

Yes you can!  My Monogram Box makes the perfect gift for that Monogram lover you know, someone that is hard to buy for, or a unique gift for

the person that just has everything,. Who wouldn't like to get a surprise gift box with everything customized just for them?


What's included in My Monogram Box every month?

It's a surprise!  In each My Monogram Box, you will receive one premium item chosen just for you.

Each month you can expect an exciting new surprise!   Every item will be embroidered or printed with your three initial monogram,

single initial monogram or your name.


What type of value will I receive by subscribing to My Monogram Box?

The My Monogram Box which includes one premium monogrammed item each month has a retail value with shipping of at least $30

that you will receive for only $19.95.


How will I be billed?

Your first billing will occur the day you subscribe.  As long as you are an active subscriber you will be billed for your

next box on the first day of every month.


Can I cancel my subscription?

You may cancel your subscription at any time.   Once you have been billed for a box you will receive that box and then your

subscription cancellation will take effect and you will not be charged again.


What is your return policy?

We are unable to accept returns on subscription box orders since all of the items are personalized just for you.


Where do you ship?

At this time, we are only able to ship to the contiguous 48 states.  We cannot offer shipping to Alaska, Hawaii, U.S. territories or

international locations, including Canada.


Have a question we did not answer?

Feel free to contact us by email at [email protected]